FAQs
Q: Where can I find the Nacha Member Discount Code (MDC) on UMACHA’s website?
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Q: Where do I find the testing sites for the following accreditations?
Other educational activities to consider are:
2) APRP examThe APRP exam is conducted annually starting in July. You must register through the Nacha website to take the exam. Exam Fees and Key Dates can be found Here. Let us help you get ready to take the exam through our APRP Exam Prep Series with webinars, in-person workshops and exam prep materials
3) NCP ExamThe NCP exam is conducted annually starting in April. You must register through the Eccho website to take the exam. Exam Fees and Key Dates can be found Here. Let us help you get ready to take the exam through our NCP Exam Prep Series with webinars, in-person workshops and exam prep materials |
Q: Where can I get the most up-to-date information on ACH Rule Changes including upcoming changes?A: We are always offering up-to-date education on Rule Changes and have several ways to ensure you are receiving the accurate updates and information in regards to the changing payments landscape.
Under our resource library / other tab, we connect members to all of the Nacha Operating Rules updates and supplements |
Q: Is there a listing of preferred payment or ACH vendors that UMACHA recommends?
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Q: How do I find the history of the classes I’ve taken with UMACHA for my continuing education credits?A: You can find your history of the events you have attended by going to the Members & Connections > Member Login dropdown and you will see View invoice/Registration History click on this and your invoice history will come up with the classes you have taken |
Q: Where can I go to find fraud resources?A In our Knowledge Center > Resource Library you can find many of the fraud resources you need under the fraud/security tab. Under the Fraud Alerts tab on this same page you can find all of the latest fraud alerts keeping you up to date on fraudulent activity within the payment’s world |
Q: I’m an affiliate member, where do I go for information that pertains to me?A: Thank you for being an affiliate member! As a UMACHA affiliate member, you will receive the information you need via electronic and paper newsletters, workshop/webinar schedules, publication lists and other information to assist you with your ACH program the same way the financial institutions receive it. We know you miss the Corporate Rules Book and we have created a publication for you to help you when you have a rules question: Corporate User ACH Origination Basics Electronic Guide and make sure to check out all of our other publications meant to help you with all of your electronic payment programs and procedures needs
Q: How do I set up a new user?A: Click on LOG IN at the top www.umacha.org home pageSelect NEW USER and Click CREATE NEW ACCOUNT (grey bar)Fill out the new account formPlease Allow time for the account to be set up and connected to yourFinancial Institution (This is typically completed within a day)When the new user is logging in for the first time, please use the full email address and then click “forgot password” for a temporary password, you will then be allowed to change the password to your choosing. |
Q: When will I receive an email with information on the webinar/symposium/conference that I registered for?A: You should receive information in regard to the event you have registered for 3-5 days prior to the event |
Q: When will I receive an invoice for publications/audit services/education events?
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Q: How do I change my contact info/title on my profile?
and update your information here. If you are changing Institutions, please email info@umacha.org for a profile update. |
Q: I attended the UMACHA Annual Conference, Navigating Payments, and I would like to know where I can fine the presentations?A: Thank you for attending our conference! As an attendee you are given insider access to all of the presentations and the link to those can be found in your welcome email you received prior to the conference and also in the follow-up thank you email that was sent to you after the conference |
Have a specific question about ACH Compliance? Check out the FAQ Page Here