Navigating Payments 2019 General Session Keynote Speakers

Fred_InternalFred Laing II, AAP, CCM, NCP, President Emeritus UMACHA

Mr. Fred Laing, II is the President Emeritus of the Upper Midwest Automated Clearing House Association, or UMACHA.  He’s been at UMACHA over 34 years, having been involved in the significant growth of the network at both the regional and national level. 
He completed his fourth term on the NACHA Board of Directors at the end of 2017 and is the past-Chairman of the NACHA Internet Council.  He is on the steering committee of the Risk, Regulation, and Security Group within the NACHA Payments Innovation Alliance, and has served two terms on the Risk Management Advisory Group at NACHA (RMAG) and just rolled off the NACHA Government Relations Group.

He’s a member of the Editorial Board for the NCP (National Check Professional) Program through ECCHO.  He’s a member of the American Society of Association Executives, and is an Accredited ACH Professional (AAP) a Certified Cash Manager (CCM) and a National Check Professional (NCP).

Barr_InternalDebbie Barr, AAP, CTP, Senior Director Network Rules Process

Administers the NACHA Rule Making Process, works directly with the Rules & Operations Committee, fulfills the role of NACHA’s ACH Operators Relationship Manager, acts as the Rules liaison to the Regional Payments Associations, Direct FI Members, and the Software Interchange Exchange (SIX) Group.

CarrubaPaul Carruba, Adams and Reese LLC.

Paul Carrubba has significantly expanded the firm's banking practice nationwide through his legal experience and banking background. His areas of experience include checks, drafts and other negotiable instruments, wire transfers, automated clearing house and other electronic transactions, and the laws and regulations governing each of them. Paul has extensive experience in drafting and reviewing banking agreements, including account deposit and treasury management, and vendor agreements.

With more than 45 years of experience in the financial services industry as a bank operations manager, consultant, author and attorney, Paul has written six books on banking and banking law and has served as an expert witness in numerous cases on issues dealing with reasonable standards in the banking industry. His clients include several top financial institutions in the country and a number of software and service provider vendors for the financial services industry. Paul frequently presents seminars and other presentations on banking law and regulations, and he is a member of the faculty at the NACHA Payments Institute.

Mary WachaMary Gilmeister, AAP, NCP, President PAR/WACHA

Mary is the President of WACHA (The Premier Payments Resource) and an Accredited ACH Professional and a National Check Professional (NCP).   Mary has been President of WACHA for 22 years. Mary is also President of Payment Advisory Resource (PAR) a subsidiary of WACHA.   Mary has served on the NACHA (National ACH Association), Marketing Committee, the NACHA Board of Directors and chaired a Nation Wide Direct Deposit Campaign in 1998 and participated on the Federal Debit Collection Improvement Act of 1996.  Mary also has served as Chairman of the Regional Payment Associations and has also been chair of the education committee. In addition Mary has chaired many national rule making committees for NACHA and has served on many panels. Currently, Mary is participating in developing a program with the State Bar association of WI. Mary speaks nationally at the NACHA conference, and other conferences nation wide.  She also trains the state and FDIC examiners. 

wendyWendy Wishon, AAP, NCP, Senior Vice President, Epcor

Ms. Wishon has been with EPCOR since 1996 after a long career in the banking industry, both retail and operations, at a community bank, a savings and loan and a large commercial bank. She provides oversight of all critical functions of the organization, including EPCOR payments education, compliance and risk education, conferences and audit services departments. Ms. Wishon has been an Accredited ACH Professional (AAP) since 1996; and achieved her National Check Professional (NCP) designation is 2011. Wendy is a frequent speaker at various payments industry conferences, including NACHA’s Payments Conference and other regional conferences. Ms. Wishon represents the EPCOR membership on NACHA’s Compliance and Operations Standing Rules Group, NACHA’s Rules and Operations Committee and she sits on the Payments Institute Board of Regents and the Steering Committee of the Internet Council.

Lee Wetherington 2019Lee Wetherington, Director of Strategic Insight for Jack Henry & Associates®

Lee directs the development of actionable insight and strategy for the financial services industry at large. To this end, he creates programs, presentations, and articles designed to orient and educate financial executives on the trends and implications of new technologies. He routinely delivers keynotes and forecasts nationwide focusing upon opportunities and challenges in fintech, payments and digital banking, and he is widely renowned for his unique style of comedic delivery.

Lee received bachelor degrees in Economics and English from Duke University in 1990, and, in 1993, he completed graduate studies at Emory University before joining a payments startup born out of the backroom of a community financial institution in South Georgia.

kristaKrista Ryan, Professional Business Coach, Personal Mindset Coach, Trainer, Speaker

Krista Ryan is a professional business coach, success trainer and motivational speaker.  She lives in Byron, Minnesota with her husband, Chris and their three children.  Krista and Chris own and operate the community bank in Byron (First Security Bank), where she also holds the title of Marketing Director, Director of Human Resources and serves on the Board of Directors.  Throughout her banking career, Krista has found a passion coaching bank employees on workplace satisfaction, morale and productivity. In early 2017, Krista decided to follow her passion and get certified as a professional coach so that she could help other employees and business teams benefit from the support business coaching offers. On October 1st, 2017, just a few days after returning from her training in professional coaching, Krista and Chris, along with four other friends, were attendees of the Route 91 Harvest Festival in Las Vegas. That night, they became witness to the largest mass shooting in American history which claimed the lives of 58 innocent victims and left thousands of others recovering.  Now, two years after the event, Krista is speaking to her audience from a professional and business perspective on the power of ones own mindset.  She tells her personal story and lessons learned from this mindset shift and how she now spreads the message of self accountability to live with joy, happiness and love through every chapter of life. Through her story, she aspires to leave her audience striving to live happier, healthier, more fulfilled lives both in work and at home.

Connie Connie Theien, Senior Vice President, Industry Relations and Faster Payments Strategy Leader

Connie Theien serves as the senior vice president of industry relations and the faster payments strategy leader for the Federal Reserve System. Theien leads efforts to engage payments stakeholders in advancing strategies for improving the U.S. payment system and in collaborating to encourage implementation and adoption of faster payments in the United States.

Theien leads stakeholder engagement by supporting various industry and Federal Reserve work groups and initiatives. She also leads the engagement strategy for the Fed Payments Improvement Community, a group that includes thousands of stakeholders from across the payments ecosystem, to improve the end-to-end speed, efficiency and security of payments in the country.
As part of the Federal Reserve’s payments improvement leadership team, she established and managed the Faster and Secure Payments Task Forces, a coalition of 500+ stakeholders that worked from 2015-2018 to lay important groundwork for advancing payments speed and security.
In her tenure at the Federal Reserve, Theien established national marketing in 2004 and industry relations in 2013. Prior to coming to the Fed, she led marketing and public relations efforts for nonprofit, retail and academic organizations. Theien holds a B.A. in speech communication from the University of Minnesota and an M.B.A. from the University of Minnesota’s Carlson School of Management.
Nell DrakeNell Campbell-Drake is a vice president in the Retail Payments Office (RPO) at the Federal Reserve Bank of Atlanta.

She has responsibility for the RPO’s strategic business relations, both domestic and international, vendor relations, payments innovation, product marketing and external/customer communications.  She serves as the RPO’s primary liaison for external business relations and outreach, working collaboratively with other Federal Reserve product offices and industry partners.  She represents the RPO and Federal Reserve Banks on a number of payments industry groups.
Ms. Campbell-Drake joined the Federal Reserve Bank of Atlanta in 1991.   She has represented the Bank on both district and System-level assignments throughout her career. Before joining the Bank, she worked at Merrill Lynch Brokerage Firm in a number of capacities.

Laura ParsonsLaura Parsons, Vice President, Faster Payments, FIS 

Laura Parsons is an accomplished banking and payments business leader with extensive experience driving strategy and profitable business lines. Laura is currently responsible for Faster Payments growth and innovation initiatives within the Enterprise Product Office. A primary focus of hers is to drive the go-to-market offering to financial institutions for processing US RTP payments as a full-service hosted solution.  
Laura is known for her ability to lead clients and teams through transformative initiatives which includes: payment modernization, launch of new product and service offerings, and catalyzing change through strategic solutioning. She previously managed the FIS ACH Processing outsourcing business unit delivery which processes over $4 trillion of payments. Prior to FIS, she worked in the banking industry selling treasury management solutions directly to the corporate and business market. Laura is graduate of Indiana University, Bloomington receiving her degree in Finance from the Kelley School of Business. 

Tammy WilsonTammy Wilson, Director of Product Management,  PayCenter Payment Solutions

Tammy is managing the implementation of the Zelle and TCH Real Time Payments solutions for Jack Henry, Symitar, and Profitstars brands.  She previously worked with the Enterprise Payments of Jack Henry managing a platform that included mobile and desktop deposit, payment APIs, merchant acquiring, and ACH processing. Prior to JHA, she worked with Computer Services, Inc., a core solutions provider, developing the emerging check imaging technology, and partnered with community banks on strategic initiatives in the areas of core deposit technology and payment solutions.  She started her career in a community multi-bank holding company.  Tammy participates in several industry groups including the Faster Payments Council as well as the Payments Alliance Faster Payments workgroup.  She has also served on NACHA and Regional Payments Associations’ advisory groups.  Tammy has a Bachelor of Science in Computer Information Systems and an M.B.A. from Murray State University in Kentucky and is an Accredited ACH Professional (AAP).

KevinKevin Olsen, AAP, NCP, APRP, The Payments Professor & SVP Payments Solutions VSoft Corporation

For the greater part of the past two decades Kevin has been managing development and delivery of education services, including in-person classes, web conferences, and webcast. Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom which is exemplified in the professor’s “edutainment” ed-u-tain-mint (noun\ When education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments
Among his many certifications Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), and an NCP (National Check Payments Certification) as well as an NCP Certified Trainer.

MikeMcCoyMike McCoy, Vice President – Fiserv,

Zelle Enterprise Program Mike McCoy is a client facing executive in the Fiserv Payments organization who collaborates with people and clients to find successful outcomes.  After spending nearly 25 years in Financial Services, Mike knows how to simplify complex business and technology problems and find winning solutions that help clients succeed.  Payments are moving at the speed of life and the connection of people to technology is critical.

Mike has been with Fiserv for 18 years and works with internal teams and clients directly to grow their business.   Prior to his current role with Payments, Mike served in several leadership positions including leading the Digital Banking Account Management team and the Enterprise Accounts team. 

Mike holds a BA in Economics from the University of California, Berkeley.