Conference Agenda

AGENDA AT-A-GLANCE 2018

 

Pre-Conference Workshops

Pre-Conference Workshops - (1:00 - 5:00 pm)

 

Fraud Detection and Prevention (Veranda Ballroom 1-4)

Payments Pre-Check
(Veranda Ballroom 5-8)

12:00–1:00 pm
REGISTRATION
1:00-2:00 pm
MAKING WAVES FOR BAD ACTORS USING SKIMMERS

Landon Beard, MN Department of Commerce

Have you ever wondered what happens to all of those SAR reports that you complete?  Well, Landon Beard with the MN Department of Commerce, Fraud Bureau spends numerous hours reading them. His mission is to stop skimmers.  Landen will talk about simmer detection programs, active investigations, organized crime regarding skimmers and the new MN State Skimmer Laws.

MONETIZE MOBILE AND SEIZE THE OPPORTUNITIES

Debbie Smart, Centrix Solutions, a Q2 Company

With intense competition in the marketplace, mobile online banking and mobile payments offerings have become a must for FIs.  In this session, we will filter through the dynamics of today’s mobile industry, the expectations of consumers and businesses, and the latest trends and advances in the mobile space, including mobile banking, mobile payments, and other consumer and business mobile applications.  What’s more, FI’s will learn how to generate meaningful and sustainable revenue from mobile through services like RDC for consumers and other value added services for business customers.
 2:00-2:15 pm
REFRESHMENT BREAK
 2:15–3:15 pm
TOP 10 CHECK FRAUDS

Kate Cole, FRPA

While check volume may have gone down, check fraud has not. Some check fraud is the same and of course there is new fraud as well.  Join us and learn what is happening and how to help protect your financial institution.
BACK BY POPULAR DEMAND - INFORMATION SECURITY 101

Ryan Elmer, Boulay

From phishing attacks to encryption, this session will cover information security fundamentals in a manner appropriate for tech gurus and newbies, alike.  In today’s world of constant cyber-threats, all computer users need to be educated and taught how to protect themselves and their data.  You won’t want to miss this highly anticipated blockbuster of the fall!
3:15–3:30
NETWORKING BREAK
3:30–4:55 pm
THE INTERNET OF THINGS….HOW THE CONVENIENCE OF CONNECTED DEVICES CAN BE A THREAT

Brad Kult, HGA

If you are worried about skimmers, dumpster divers, and shopping on the Internet, wait until you hear what Brad Kult has to say about the Internet of Things.  How many of the items in your home and business that are connected to the Internet can be dangerous and what do you need to be concerned with.
WIRE TRANSFERS - THE SAFER PAYMENT?

Sara Hentges and Maria Patch, UMACHA

Gain a firm understanding of wire basics and fundamentals including risks, controls, internal strategies, and popular fraud schemes.

 

 
4:55-5:00 pm
PRIZE DRAWINGS AND EVENT CLOSE
5:00-6:00 pm 
WELCOME RECEPTION SPONSORED BY
Federal Reserve short box logo
 


Pre-Conference Speakers


Debbie SmartDebbie Smart, senior business consultant for Q2
where her responsibilities include implementation program management and implementation consulting services for financial institutions to facilitate the successful implementation, conversion and utilization of their online business banking products and services. Prior to joining Q2, Debbie was the SVP of Product Management at Aptys Solutions, where she was responsible for guiding Aptys’ product development for their payments processing platform.  Prior to Aptys, Debbie spent 14 years at ACI Worldwide and Global Payment Systems where her responsibilities included sales, business development, consulting services, and management of sales, marketing, customer service and product development. She also spent many years at First Security Bank (now Wells Fargo), where her responsibilities included running the cash management department for the state of Idaho, and managing operations for electronic payments and item processing.

Kate Cole

Mary Kate Cole, AAP, CAE, Financial & Retailers Protection Association (FRPA), Kate has nearly two decades of bank operations experience. She is a contract ACH Educator and Auditor for EPCOR and UMACHA. Kate provides payment education to financial institutions through the Total Training Solutions. As the Vice President of the Upper Midwest ACH Association, Kate was responsible for member education and problem solving as well as ACH development projects. She implemented the ACH Audit program and has performing ACH Audits since 1998. She earned her AAP accreditation in 1995 and has maintained it since. Kate also has earned her CAE in 2009 and has remained active in her certification. Kate has been active in several National ACH Association Rules Work Groups over her professional life. Kate is a popular speaker at both local and national conferences on electronic payments related topics.


Ryan ElmerRyan Elmer, Boulay PLLP, Ryan specializes in assisting financial institutions to identify security vulnerabilities, meet regulatory standards and mitigate risk to acceptable thresholds.  Ryan supplements a decade of experience in the IT with over six years in the financial institution vertical.  Ryan’s project experience ranges from FFIEC audits at banks with $75mm in assets, to performing risk assessments at credit unions with over $4b.  An energetic speaker and frantic writer, Ryan holds a Master of Science in Security Technologies from the University of Minnesota and was previously a faculty member of the ICBA Community Bank IT Institute

 
Brad kultBrad Kult, DIRECTOR OF TECHNOLOGY, HGA Brad is an electrical engineering project manager specializing in the design of building technology systems, including audio/video systems, security systems, telecom, smart building/IoT, and fire alarm systems. As Director of Technology, Brad oversees the team providing technology engineering support to all practice groups in multiple national offices. Practice groups include Arts, Culture, Education, Government, Corporate, and Healthcare. He also directs the team’s strategic marketing initiatives and coordination with principals, project managers, and business development to promote and advance HGA’s technology design services.

 

 

Sara HentgesSara Hentges, AAP, Associate Director of Compliance Services Sara has 10 years of experience in the banking and financial services industry.  Her primary responsibilities at UMACHA are completing ACH audits, risk assessments and assisting with compliance- based education.  Prior to starting with UMACHA in 2018, Sara served as The Customer Service Manager for Citizens Independent Bank.  Her main focus included customer service and deposit operations, with a specialization in ACH, wires, cash management, and online and mobile services.  She was also the subject matter expert on several federal regulations, rules, and guidelines.  Sara obtained her AAP certification in 2016.




MARIA_2017Maria Patch, AAP, NCP,
Associate Director of Compliance Services , Maria joined UMACHA in 2017 as an Associate Director of Compliance Services, responsible for conducting ACH audits and risk assessments, as well as providing guidance to our members regarding risk and compliance.  Before coming to UMACHA, Maria spent 23 years in the banking industry in many different roles from IT to ACH and Wire Operations. She most recently worked for TruStone Financial for 11 years. Maria obtained her AAP certification in 2016 and her NCP certification in 2018.

 

 

 

Day 1 - Wednesday, October 3

ACH
Compliance & Risk
Fraud & Security
Innovation
Treasury/Cash Management
Corportate
Professional Development
October 3, 2018
8:30-9:00AM

Opening Remarks: Fred Laing, UMACHA & Guy Berg, Federal Reserve Bank of Minneapolis

October 3, 2018
9:00-10:00AM

GENERAL SESSION - A Passport for Tomorrow: Are Financial Institutions Prepared for the Future?

Kevin Moland (Jack Henry & Associates)

October 3, 2018
10:00-10:30AM

NETWORKING Break

October 3, 2018
10:30-11:30AM

Breakout Sessions

October 3, 2018
10:30-11:30AM

ACH Audit Findings from the Field

UMACHA Compliance Staff - Myriah Garvey (Moderator) Panelists: Andy Benhardus, Maria Patch and Sara Hentges

Veranda Ballroom 5-8

October 3, 2018
10:30-11:30AM

General Data Protection Regulation (GDPR)

Denyette DePierro (American Bankers Association)

Veranda Ballroom 1-4

October 3, 2018
10:30-11:30AM

Not Dead Yet: Cash to Cards

Claire Greene (Federal Reserve Bank)

Bloomington

October 3, 2018
10:30AM

Blockchain 101

Angela Lawson (Federal Reserve Bank of Minneapolis)

Edina

October 3, 2018
10:30-11:40AM

Managing Higher Risk Business

Jane Hennessy

Atrium Room 4

October 3, 2018
10:30-11:30AM

How an E-Invoicing Framework Could Benefit U.S. Businesses

Guy Berg (Federal Reserve Bank of Minneapolis)

Atrium Room 3

October 3, 2018
10:30-11:30AM

Becoming an AAP/APRP/NCP

Scott Miller (ECCHO) and Anne Nehring (Wells Fargo)

Atrium Room 1

October 3, 2018
12:30-1:15PM

Vendor / Product Showcases

October 3, 2018
1:20-2:20PM

Breakout Sessions

October 3, 2018
1:20-2:20PM

Same Day ACH: What’s Next?

Jennifer Miller & Wendie Christianson (UMACHA)

Veranda Ballroom 5-8

October 3, 2018
1:20-2:20PM

After Regulation CC, What’s Next for Checks?

Dick Fraher (Federal Reserve Bank)

Veranda Ballroom 1-4

October 3, 2018
1:20-2:20PM

Compromised by Default: The Anatomy of an Attack Through the Eyes of Your Network Admin

Matt Hildebrandt (StrataDefense)

Bloomington

October 3, 2018
1:20-2:20PM

Faster than a Speeding Payment

John Moon (Fiserv)

Edina

October 3, 2018
1:20-2:20PM

What you really need to know about vendor (risk) management.

Rory Guenther (Federal Reserve Bank of Minneapolis)

Atrium Room 4

October 3, 2018
1:20-2:20PM

What Should Corporates Expect with Emerging Payments?

Jeff Gleason (First Data Corporation)

Atrium Room 3

October 3, 2018
1:20-2:20PM

Women in Banking: A Panel Discussion

Wendy Wishon (EPCOR) Moderator, Brenda Eckert (Wells Fargo), Shelly Doll (Capital One), Judy Stroh (VISIONBank)

Atrium Room 1

October 3, 2018
2:45-3:45PM

GENERAL SESSION – Internet of Things - Your Next Security Breach

Jim Stickley (Stickley on Security)

October 3, 2018
4:00-5:00PM

Breakout Sessions

October 3, 2018
4:01-5:00PM

Keeping up with ACH Initiatives

Wendy Wishon (EPCOR)

Veranda Ballroom 5-8

October 3, 2018
4:02-5:00PM

Creating & Maintaining an Effective BSA Program

Kelan Oster (Eide Baily)

Veranda Ballroom 1-4

October 3, 2018
4:03-5:00PM

“The FBI is on Line 2”, ACH Risk Management for a real-time world

Kevin Sasser (Argos Risk)

Bloomington

October 3, 2018
4:04-5:00PM

Harvesting Innovation: How to Create New Efficiencies and New Fee Income in the Digital World

Jeremy Joseph (eZforex)

Edina

October 3, 2018
4:05-5:00PM

Managing Risks While Growing Your RDC Program

Scott Miller (ECCHO) & Angi Farren (UMACHA)

Atrium Room 4

October 3, 2018
4:06-5:00PM

Tools to Protect your Business Accounts from Fraud Schemes

Barb Berquist (BMO Harris Bank)

Atrium Room 3

October 3, 2018
4:07-6:07PM

Everything I Needed to Know I learned in Operations

Kevin Moland (Jack Henry & Associates)

Atrium Room 1

October 3, 2018
5:00-6:00PM

RECEPTION - Sponsored by Wings Financial Credit Union

Grand Ballroom/Exhibit Hall

Day 2 - Thursday, October 4

ACH
Compliance & Risk
Fraud & Security
Innovation
Treasury/Cash Management
Return Trip
October 4, 2018
7:00-8:15AM

Hot Breakfast

October 4, 2018
8:30-9:45AM

GENERAL SESSION - Payments are Moving Faster: Are You Packed and Ready to Go?

Jane Larimer (NACHA), Tim Mills (TCH) , Dan Gonzalez (Federal Reserve System), - Jennifer Miller (UMACHA) Moderator

October 4, 2018
10:00-11:00AM

ACH Reclamations: Rules & Initiatives

Karen Sylvester (EPCOR)

Veranda Ballroom 5-8

October 4, 2018
10:00-11:00AM

The Law of Payments

Myriah Garvey (UMACHA) and Jane Larimer (NACHA)

Veranda Ballroom 1-4

October 4, 2018
10:00-11:00AM

Payments Fraud— A Practical Discussion

Julie Hanson (ICBA Bancard) and Liz Little (SHAZAM)

Bloomington

October 4, 2018
10:00-11:00AM

A Deeper Dive into Real Time Payments (RTP)

Tim Mills (The Clearing House)

Edina

October 4, 2018
10:00-11:00AM

Information Security 102

Ryan Elmer (Boulay)

Atrium Room 4

October 4, 2018
10:00-11:00AM

Creating & Maintaining an Effective BSA Program

Kelan Oster (Eide Bailly)

Atrium Room 1

October 4, 2018
11:15AM-12:15PM

EFT Dispute and Resolution

Wendie Christianson (UMACHA) and Karen Sylvester (EPCOR)

Veranda Ballroom 5-8

October 4, 2018
11:15AM-12:15PM

The Payments Game 2

Fred Laing (UMACHA), Mary Gilmeister (WACHA) and Paul Carrubba (Adams & Reese)

Veranda Ballroom 1-4

October 4, 2018
11:15AM-12:15PM

Insights from the 2017 FI Payment Fraud Mitigation Study

Mary Hughes (Federal Reserve of Minneapolis)

Bloomington

October 4, 2018
11:15AM-12:15PM

Lockbox...the Original Faster Payment System.

Mike Reynolds (TMR, Technology Management Resources)

Atrium Room 4

October 4, 2018
11:15AM-12:15PM

What you really need to know about vendor (risk) management.

Rory Guenther – (Federal Reserve Bank of MInneapolis)

Atrium Room 1

October 4, 2018
1:15-2:15PM

ACH Risk Management: Third-Party Risk Intelligence & the New Beneficial Ownership Rules

Erica El Hilali (Argos Risk)

Veranda Ballroom 5-8

October 4, 2018
1:15-2:15PM

What the Escheat? All You Need to Know About Unclaimed Property Compliance

Pam Wentz (Georgeson)

Veranda Ballroom 1-4

October 4, 2018
1:15-2:15PM

Organized Crime….You don’t need a passport to find them!

Mike Olson (ComputerForensic Services)

Bloomington

October 4, 2018
1:15-2:15PM

Generational Differences & Banking Services: A Panel Discussion

Melissa Wait (Citizens Community Federal Bank) Moderator, Gen Z and Gen Y Panelists

Edina

October 4, 2018
1:15-2:15PM

How well do you Know your Small Businesses?

Youa Yang and Allison Haley (Barlow Research Associates, Inc.) and Jennifer Miller (UMACHA)

Atrium Room 4

October 4, 2018
1:15-2:15PM

Compromised by Default: The Anatomy of an Attack Through the Eyes of Your Network Admin.

Matt Hildebrandt (StrataDefense)

Atrium Room 1

October 4, 2018
2:20-3:20PM

Closing Keynote Presentation – Sponsored by Meta Bank

Steve Gilliland