CONFERENCE AGENDA*

 

PRE-CONFERENCE WORKSHOPS 1:00 - 5:00 PM

12:00–1:00 pm

REGISTRATION

FRAUD DETECTION & PREVENTION (Veranda Ballroom 1-4)

1:00-2:00 pm

Hot Topics in Fraud:
Douglas King, CAMS (Federal Reserve Bank of Atlanta)
Jessica J. Washington, AAP  (Federal Reserve Bank of Atlanta)

Criminals shift their attacks from one form of payments fraud to another based on increased defenses and easier opportunities. Join us as two payment risk experts from the Federal Reserve Bank of Atlanta lead a discussion about the most prevalent forms of fraud attacks today: email account compromise, ransomware, card-not-present fraud, ATM attacks, elder financial exploitation and more.

2:00-2:15 pm REFRESHMENT BREAK
2:15–3:15 pm

John McCullough (FRPA)
Matt Hildebrand (StrataDefense)

3:15–3:30 pm NETWORKING BREAK
3:30–4:55 pm

Shocking Case Study Discussion:  Development-Investigation- Prosecution of a $153 Million Ponzi Investment Scheme Right Here in Minnesota.
Rachel Williams (USPS Postmaster)

Beginning in 2013, Jeffory Michael Churchfield played a role in orchestrating a $2.3 million investment scheme by soliciting investments through his insurance company, Infinity Income, and his website, www.infinityincome-mn.com This case ballooned into a $153 million Ponzi scheme involving hundreds of investors worldwide. Several additional targets were identified and became part of the conspiracy. None of the individuals are licensed by the SEC to transact securities via promissory notes.  This was a complex financial investigation involving 2 federal agencies, 1 state agency, 4 special agents, 3 forensic accountants and 2 federal prosecutors. It involved over 400 bank accounts, multiple search warrants in Miami, FL, countless victim and witness interviews, extensive financial analysis and reconstructing of the scheme involving approximately 31 Providence companies.

4:55-5:00 pm

PRIZE DRAWINGS AND CLOSE

 

FASTER PAYMENTS PRE-CHECK (VERANDA BALLROOM 5-8)
1:00-2:00 pm

Modernizing AP and AR:  RTP Applications and Strategies
Tim Mills (TCH) Debbie Smart (Q2) Brian Koenig (Q2)

For the past 25 years, payers have been encouraged to make electronic payments vs. issuing checks to improve customer experience, realize cost savings and reduce check fraud. However, more than half of all B2B payments are still made by check. Why? Until now, industry attempts to increase efficiency and safety for digital payments have been complex and require payers to laboriously integrate with ERP or accounting systems or perform extensive manual data entry.  With the introduction of the RTP® network in 2017, payers were introduced to a potential real-time payment utopia. But according to a recent survey of 20 of the top 60 U.S. banks conducted by Aite Group, the road to faster corporate payments is still unclear to many FIs.   In this session, hear from seasoned commercial payment veterans on how to implement RTP strategies at your organization, including best practices for remittance messaging, guidance on how to streamline accounts receivable/payable processing and automation, insights from early RTP use cases and considerations for mitigating payment risk.

2:00-2:15 pm REFRESHMENT BREAK
2:15–3:15 pm

Faster Payments Council Update – Roundtable
Faster Payments Council Member Panelists:
Kim Ford (US Faster Payments Council), Deb Matthews (Jack Henry) and Tim Mills (The Clearing House)

In today’s increasingly mobile, digital economy, Americans are demanding a world-class payment system where they can safely and securely pay anyone, anywhere, at any time and with near-immediate funds availability. Understanding how faster payments and recent actions by the Federal Reserve, such as the formation of the US Faster Payments Council, impacts your institution is critical to developing strategic initiatives that will preserve and enhance your organization’s franchise value. 
3:15–3:30 pm NETWORKING BREAK
3:30–4:55 pm

Faster payments – RTP, Zelle, but Really; What Else is There? and How do I get Connected?
Kevin Olsen (V-Soft)

Everyone keeps talking about faster payments but what does it mean?  What’s really out there?  Is there more than Zelle and Real Time Payments?  What about Visa, Venmo, Cash APP, and others?  Are they options my financial institutions can use?  Are you tired of the confusion and questions and looking for answers, then this pre-conference workshop is for you?  Previously conducted for the UMACHA Payment University its back to give you more insight, awareness and education on the many options available in faster payments. 

4:55-5:00 pm

PRIZE DRAWINGS AND CLOSE

5:00-6:00 pm

WELCOME RECEPTION SPONSORED BY:
Federal Reserve short box logo

 

Join us on the second floor outside the grand ball room to have a bite to eat, grab a drink and network with your peers.

PRE-CONFERENCE SPEAKERS

KingDouglas King, CAMS (Federal Reserve Bank of Atlanta)
Doug King is a Payments Risk Expert with the Federal Reserve Bank of Atlanta’s Retail Payments Risk Forum. Doug is responsible for researching risks associated with existing and emerging payments and educating payment industry participants on these risks and ways to mitigate them.Prior to joining the Bank, Doug worked with a global payments strategy consulting firm. He was responsible for providing strategic guidance to clients across the payments value chain, including global card networks, financial institutions, payment processors, and merchants. Before business school and immersing himself in the payments industry, Doug spent over five years providing investment consulting guidance to foundations, endowments, and public and corporate pension plans.Doug received a M.B.A from the UCLA Anderson School of Management and a B.S. in finance from Auburn University.

Jessica

Jessica J. Washington, AAP (Federal Reserve Bank of Atlanta) is a payments risk expert with the Federal Reserve Bank of Atlanta’s Retail Payments Risk Forum. In this research and outreach role, Jessica strategizes and executes thought leadership by examining payment systems and collaborating with industry participants, regulators, law enforcement, the legal community, and others in the Federal Reserve System. Jessica regularly convenes payments providers and parties integral to establishing new products, laws and regulations, policies, and standards that affect and shape retail payments. When Jessica identifies risk in existing global retail payments products and systems, she looks for ways to fill system gaps, through blogs, papers, presentations or through hosting forums.  Jessica currently serves on NACHA's Payments Risk Accreditation Oversight Panel, The Payments Institute Board of Regents, the bank’s Diversity Advisory Council as Co-Chair, and FS-ISAC’s Payments Risk Committee.

Prior to joining the Bank, Jessica served as senior vice president for PaymentsFirst. In this role she provided risk, compliance, strategic and operational guidance to financial institutions and payment processors.  In addition to overseeing the day-to-day operations of the association, Jessica performed consulting throughout the country and has authored several publications and papers on industry related topics. Jessica obtained her Accredited ACH Professional Certification in 2007 and her Lean Six Sigma Green Belt in 2017.

Rachel WilliamsRachel Williams has been a U.S. Postal Inspector for 16 years conducting investigations involving identity theft, mortgage fraud, investment fraud/schemes, Ponzi schemes, lottery/advance fee scams, internet/eBay/PayPal fraud, child exploitation, mail theft, prohibited mailings and other financial crimes.  Inspector Williams is currently assigned as the Team Leader for the Contraband Interdiction and Investigation (CI2) team for the Minnesota, North Dakota & Western Wisconsin. Inspector Williams is also the Public Information Officer for Minnesota and North Dakota.
kim fordKimberly (Kim) Ford is Executive Director of the U.S. Faster Payments Council. The FPC is an industry-led membership organization whose mission is to facilitate a world-class payment system where Americans can safely and securely pay anyone, anywhere, at any time and with near-immediate funds availability. Kim is the first to serve in this role, and she is responsible for managing the daily operations of the organization and working with the FPC board and membership to execute on the FPC’s strategic plan while ensuring inclusive and transparent dialogue with all FPC stakeholders.Prior to her Executive Director role, she was Senior Vice President and Global Head of Government Affairs for First Data, where she was responsible for development and implementation of the company’s policy strategy and political advocacy engagement across the globe and was First Data’s registered lobbyist in the United States and European Union. Before First Data, Kim served as Regional Director for U.S. Senator Bill Nelson of Florida, and she served in lobbying and communications roles for several Florida-based business trade associations prior to that.Kim is a well-recognized speaker on a variety of payments issues at industry and client conferences, and she has served as an expert witness to testify in front of the U.S. Congress.

DEb phillips

Deborah Matthews Phillips, AAP, Managing Director - Payment Strategy, (Jack Henry & Associates)
As the Managing Director of Payment Strategy at Jack Henry & Associates, Deborah Matthews Phillips combines her expertise in payments industry issues, compliance, marketplace intelligence, product management and marketing to drive strategy and innovation. Deborah has contributed to advancing the payments industry through a variety of leadership positions. Deborah is currently serving as Vice Chair of the board of directors of the U.S. Faster Payments Council. Deborah represented Jack Henry on the Federal Reserve Bank’s Faster Payments Task Force and was elected to serve on the Task Force’s Governance Framework Formation Team. Deborah has been actively involved in various industry councils, including serving as Chair of the NACHA Internet Council, and is currently a member of the Payment Innovation Alliance Advisory Committee.Deborah is a recognized speaker, presenting at national and regional venues and is a frequent contributor to a wide variety of magazines and trade publications. She earned the prestigious AAP (Accredited ACH Professional) designation in 2001. Deborah holds a degree in Communications from Northwestern University. She continued her education with Master’s level courses in Organizational Change Leadership at the University of Wisconsin, and earned executive certificates from Cornell University and University of Southern California.

Kevin

Kevin Olsen, AAP, NCP, APRP, The Payments Professor & SVP Payments Solutions (VSoft Corporation)
For the greater part of the past two decades Kevin has been managing development and delivery of education services, including in-person classes, web conferences, and webcast. Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom which is exemplified in the professor’s “edutainment” ed-u-tain-mint (noun\ When education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments
Among his many certifications Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), and an NCP (National Check Payments Certification) as well as an NCP Certified Trainer.

*Agenda and speakers are subject to change

DAY 1 - WEDNESDAY, OCTOBER 2

7:00 – 8:30 am

Registration & Continental Breakfast
Enjoy your breakfast AND join one of several HOT TOPIC Round Tables and discuss points with your peers

8:30 – 9:00 am

Opening Remarks: Angi Farren (UMACHA) & Guy Burg (Federal Reserve of Minneapolis) 

9:00 – 10:00 am

GENERAL SESSION –Lee Wetherington (Profit Stars; Jack Henry & Associates)
The State of Payments: Real-Time & The Reboot of Everything

Payments are the fastest changing franchise in financial services, yet 87% of financial institutions do not have a payments strategy that addresses the specific threats and opportunities posed by real-time payments and crypto alternatives like Libra. How has Zelle’s delay reaching community banks and credit unions made those FIs vulnerable, colored perceptions of RTP, and encouraged the Fed to get involved? How will real-time payments intersect and impact the evolution of open banking, API platforms, chatbots, and other emerging techs? Given the flux, what’s the best plan of action? Join Lee Wetherington for a bottom-line review of what to do (and not to do) now, soon and later.

SPONSORED BY:

Meta Bank logo

 

10:00 – 10:30 am   

NETWORKING BREAK

10:30 - 11:30 am

BREAKOUT SESSIONS

 

ACH
Fraud, Compliance & Risk
Card, Check, Image & Wire
Innovation and Hot Topics
Treasury/Cash Management
Professional Development
Corporate
October 2, 2019
10:30-11:30AM

Top 10 Cures for appendicitis after the removal of Appendix Eight

Pam Rodriquez (ePay Advisors)

10:30 -11:30 AM

October 2, 2019
10:30-11:30AM

Preparing for the Risks of Recession

Erica El Hilali (Argos Risk)

10:30 -11:30 AM

October 2, 2019
10:30-11:30AM

The More or Less of Check Fraud

Kate Cole (FRPA) and John McCullough (FRPA)

10:30 -11:30 AM

October 2, 2019
10:32AM-12:32PM

Forging a New Path: Leveraging API’s for ACH

Greg Rettinger and Mike Draxton (U.S. Bank)

10:30 -11:30 AM

October 2, 2019
10:32AM-12:32PM

Two Wild and Crazy Payments Guys! Predicting Payments

Kevin Olsen (V-Soft) and Jordan Morell (Frandsen Bank)

10:30 -11:30 AM

October 2, 2019
10:32AM-12:32PM

What’s New in the Business Payment Coalition?

Patti Ritter (Federal Reserve Bank of Minneapolis)

10:30 -11:30 AM

October 2, 2019
11:30AM-12:30PM

LUNCH

October 2, 2019
12:30-1:15PM

VENDOR SHOWCASE

October 2, 2019
1:20-2:20PM

ISO20022 Wire Transfer and ACH

Nell Campbell-Drake (Federal Reserve Bank Atlanta)

1:20 - 2:20 PM

October 2, 2019
1:20-2:25PM

What’s Going on in the BSA/AML World?

Kelan Oster (Western State Bank)

1:20 - 2:20 PM

October 2, 2019
1:20-2:20PM

Reg CC: Check Adjustments and RDC Indemnity

Ellen Heffner (ECCHO) and Angie Smith (WesPay)

1:20 - 2:20 PM

October 2, 2019
1:20-2:20PM

Winning the Hearts and Minds of the Always-on Generation

Deborah Matthews (Jack Henry)

1:20 - 2:20 PM

October 2, 2019
1:20-2:20PM

Making Sense of your Payment Options

Debbie Smart (Q2)

1:20 - 2:20 PM

October 2, 2019
1:20-2:20PM

1, 2, 3, What Certification is for Me?

Anne Nehring (Wells Fargo)

1:20 - 2:20 PM

October 2, 2019
1:20-2:20PM

Tools to Protect your Business Accounts from Fraud Schemes

Barb Berquist (BMO)

1:20 - 2:20 PM

October 2, 2019
2:45-3:45PM

GENERAL SESSION – Learn best practices on creating a Faster Payments Strategy from our Vendor Panel experts

Vendor Panel: Laura Parsons (FIS), Mike McCoy (Fiserv), Tammy Wilson (Jack Henry), Kevin Olsen (V-Soft) - Moderator: Jennifer Miller (UMACHA)

October 2, 2019
4:00-5:00PM

Common ACH Audit Findings

UMACHA Compliance Staff

4:00 - 5:00 PM

October 2, 2019
4:00-5:00PM

How Credit Unions Prepare for the Inevitable

Heather McCalman (FSISAC)

4:00 - 5:00 PM

October 2, 2019
4:00-5:00PM

Just Tap and Go® Why Contactless Cards are “On Deck”

Julie Hanson (ICBA)

4:00 - 5:00 PM

October 2, 2019
4:00-5:00PM

The Things You Need to Know About Blockchain

Angela Lawson (Federal Reserve Bank of Minneapolis)

4:00 - 5:00 PM

October 2, 2019
4:00-5:00PM

Payments! What’s Next Checkless Lockbox?

Mike Reynolds (Technology Management Resources)

4:00 - 5:00 PM

October 2, 2019
4:00-5:00PM

Corporates Ask for ACH Sooner, Higher, and Later

Debbie Barr (Nacha)

4:00 - 5:00 PM

October 2, 2019
5:00-6:30PM

RECEPTION

Grand Ballroom/Exhibit Hall

DAY 2 - THURSDAY, OCTOBER 3

7:00 – 8:15 AM

HOT BREAKFAST or
AAP/APRP/NCP BREAKFAST (Invite Only)
SPONSORED BY:
Ubb

 

Nacha

8:30 - 9:45 AM

GENERALMindset Reset with Krista Ryan (KfG Coaching)

This dynamic, energetic and engaging session will introduce you to a survivor and how she has chosen to give back to her community.  On October 1st, 2017 her life changed forever.  Along with her husband and two other couples she experienced the Route 91 Harvest Festival mass shooting, in Las Vegas.  The shooting claimed the life of 58 people and left over 851 injured.  You have heard the story of the shooter. You saw the news stories and coverage of the event.  You saw the “live” video streaming of horrific minutes that passed that night.  What you don’t see, is the aftermath of choices that have to be made… and how connected we are as humans in similar choices during our lives.  Do we live through our past experiences, or do we use our past to empower our future?  Krista has a passion for the power of a positive mindset and how it is a personal choice to live life in the way you CHOOSE.  In today’s world, people are exposed to traumas at all levels.  Death of a loved one, divorce, political trauma, childhood trauma the list goes on and on.  She’ll leave you knowing you’re not alone and have a choice on how to live the rest of your days. BE READY to take control of your future. Read Krista's Bio
9:45 – 10:00 AM

TRANSITION / NETWORKING BREAK

ACH
Fraud, Compliance & Risk
Card, Check, Image & Wire
Innovation and Hot Topics
Treasury/Cash Management
Return Trip
October 3, 2019
9:55-11:55AM

Effectively Handling Common and Not So Common Payments Issues

Kate Cole (FRPA) and Wendy Wishon (EPCOR)

10:00 - 11:00 AM

October 3, 2019
10:00-11:00AM

Skimming and Card Cloning, Oh My, and What Now?!

Mike Burke (SHAZAM)

10:00 - 11:00 AM

October 3, 2019
10:01AM-12:01PM

From Analog to Digital: Emerging Trends in Card Payments and Financial Technology

Matt Herren – CSI (Computer Services Inc.)

10:00 - 11:00 AM

October 3, 2019
10:02-11:02AM

Diversity & Inclusion 101: Setting the Course for Success

Amy Brennegen and Jamica Quillin (Federal Reserve Bank of Minneapolis)

10:00 - 11:00 AM

October 3, 2019
10:03-11:03AM

Check Adjustments and RDC Risk Indemnity Session

Ellen Heffner (ECCHO) Angie Smith (WesPay)

10:00 - 11:00 AM

October 3, 2019
11:15AM-12:15PM

Same Day ACH – You can be Doing More

Sean Carter (NEACH)

11:15 AM - 12:15 PM

October 3, 2019
11:16AM-12:15PM

Gone is 60 Seconds, Risk and Fraud in the Payments Space

Kevin Olsen (V-Soft)

11:15 AM - 12:15 PM

October 3, 2019
11:17AM-12:17PM

Electronically Created Items (ECIs): What are They and What is the Future of ECIs?

Todd Cordes (Community Bank of Owatonna )

11:15 AM - 12:15 PM

October 3, 2019
11:18AM-12:18PM

Cash in the 21st Century

Claire Greene (Federal Reserve Bank of Atlanta)

11:15 AM - 12:15 PM

October 3, 2019
11:19AM-12:19PM

Connecting the Dots: Internal Mindset + External Conversations = Desired Results

Krista Ryan (KfG Coaching)

11:15 AM - 12:15 PM

October 3, 2019
11:19AM-12:19PM

Upcoming Rule Changes

UMACHA Education Staff

11:15 AM - 12:15 PM

October 3, 2019
12:15-1:15PM

LUNCH

12:15 - 1:15 PM

October 3, 2019
1:15-2:15PM

Oh, what the Hack?!

Ryan Elmer (Boulay Group)

1:15 - 2:15 PM

October 3, 2019
1:15-2:15PM

New Error Resolution Changes and Fallback Transactions in the Payment Card Industry

Jennifer Stadler (PaymentsFirst)

1:15 - 2:15 PM

October 3, 2019
1:15-2:15PM

We Informed Thusly, or Did We?

Kevin Olsen (V-Soft) and Jordan Morell (Frandsen Bank)

1:15 - 2:15 PM

October 3, 2019
1:15-2:15PM

Fintech and the impact on Banking

Peter Tapling (PTap Advisory, LLC.)

1:15 PM - 2:15 PM

October 3, 2019
1:15-2:15PM

Upcoming Rule Changes

UMACHA Education Staff

1:15 - 2:15 PM

October 3, 2019
1:15-2:15PM

How other faster payments rails may or may not disrupt the ACH network

Megan Henning and Brenda Eckert (Wells Fargo)

1:15 - 2:15 PM

October 3, 2019
1:18-2:18PM

Electronically Created Items (ECIs): What are They and What is the Future of ECIs?

Todd Cordes (Community Bank of Owatonna )

1:15 - 2:15 PM

October 3, 2019
2:20-3:20PM

Closing Keynote Presentation – Lighthearted Rule Chatter and Why They Matter!

Fred Laing (UMACHA), Paul Carrubba (Adams and Reese LLC), Mary Gilmeister (WACHA/PAR), Wendy Wishon (EPCOR) and Debbie Barr (Nacha)

2:20 - 3:20 PM